LEGAL

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Enrollait platform, including tenant-branded storefronts powered by Enrollait and the administrative dashboard (the “Services”).

Effective: February 03, 2026 Last updated: February 03, 2026

1) Agreement to Terms

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes the organization.

2) The Services

Enrollait provides a white-label storefront layer and sales-to-access automation for learning organizations (“Tenants”). Tenants can present a catalog, create products that map to LMS courses (e.g., Moodle), and automate user creation and enrollment after successful payment.

Enrollait is not a multi-vendor marketplace and does not resell Tenant courses. Tenants set their own course pricing, content, and policies and are the seller of their courses to learners.

We may modify, suspend, or discontinue any part of the Services at any time, and may introduce new features or impose limits.

3) Additional Terms

Certain features or customer relationships may be governed by additional terms that are incorporated by reference, including:

  • Tenant Agreement / Subscription Terms. If you are a Tenant, your use may be subject to an order form, subscription agreement, or similar contract.
  • Data Processing Addendum (DPA). If applicable law requires (or a Tenant requests) a DPA, it will govern data processing terms between Enrollait and the Tenant.
  • Refund, Acceptable Use, and IP policies. These Terms and referenced policies set baseline platform rules that apply across the Services.

If there is a conflict between these Terms and an applicable written Tenant agreement, the Tenant agreement controls for Tenant use.

4) Tenants and Learners

Tenant relationship

Tenants control course content, pricing, refund rules (if any), storefront branding, and learner communications. Tenants are responsible for ensuring their content and operations comply with law (including consumer protection, tax, and education regulations).

Learner relationship

If you purchase a course from a Tenant storefront, the course content, curriculum, certifications, and educational services are provided by the Tenant (or its content providers). Enrollait provides the software workflow that helps the Tenant deliver access (e.g., account creation/enrollment) and may provide course access instructions.

5) Accounts and Security

  • • You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
  • • You agree to provide accurate information and keep it up to date.
  • • Notify us promptly of any suspected unauthorized use or security incident at support@enrollait.com .

6) Purchases and Payments

A) Enrollait subscriptions (Tenant billing)

Enrollait subscriptions are billed in advance for the period shown at checkout. Prices, currency, and applicable taxes are displayed at checkout.

In some cases, Enrollait subscriptions may be sold and billed by an authorized Merchant of Record (MoR). If an MoR is used, the MoR is the seller of record, may appear on your card/bank statement, and may handle tax collection and invoicing for that transaction.

B) Tenant course sales (Learner billing)

Course purchases made by learners on a Tenant storefront are sold by the Tenant (not by Enrollait). Course payments are processed by the Tenant’s connected payment provider (for example, the Tenant’s own Stripe account) under the Tenant’s terms.

Order confirmations. Learners may receive transactional emails confirming the purchase and providing access steps. Tenants are responsible for learner support related to course content, delivery, and their refund policy.

7) Refund Policy

A) Enrollait subscription refunds

Refunds for Enrollait subscriptions are governed by our Refund Policy at /refund. If a Merchant of Record (MoR) is used for billing, the MoR may process approved refunds back to the original payment method.

B) Tenant course refunds (learners)

Refund eligibility for courses purchased from a Tenant storefront is set by the Tenant selling the course and may depend on factors such as course access, progress, or content type. Where a Tenant refund policy is displayed at purchase, that policy governs the course purchase.

Enrollait may provide tools that help Tenants administer refunds, but does not guarantee refunds for Tenant course purchases unless required by law or the Tenant’s own policy.

8) Chargebacks and Fraud

If you initiate a chargeback or payment dispute, we and/or the relevant seller of record may provide transaction information to the payment processor to respond. Depending on the transaction:

  • • For Enrollait subscription charges, the dispute may be handled by Enrollait or the Merchant of Record (MoR) that billed the subscription.
  • • For Tenant course purchases, the dispute is handled by the Tenant and/or the Tenant’s payment provider.

We may suspend accounts or limit access if we observe excessive chargebacks, suspected fraud, or abuse. You agree not to make fraudulent purchases or disputes, and you agree to promptly notify Enrollait if you believe a transaction was unauthorized.

9) Acceptable Use Policy

You agree not to, and not to assist others to:

  • • Use the Services for unlawful, harmful, or fraudulent purposes.
  • • Engage in harassment, hate, threats, or abusive conduct toward others.
  • • Attempt to access accounts, data, or systems you are not authorized to access.
  • • Interfere with or disrupt the Services, including probing, scanning, or testing vulnerabilities without authorization.
  • • Upload, transmit, or distribute malware, viruses, or harmful code.
  • • Scrape, crawl, or harvest data at scale without our prior written permission, or in a way that harms performance.
  • • Use the Services to send spam, bulk unsolicited messages, or deceptive communications.
  • • Reverse engineer, decompile, or attempt to extract source code except as permitted by law.

We may investigate and take action (including rate limiting, removing content, suspension, or termination) if we believe you violated these Terms or created risk for the Services. Report abuse to support@enrollait.com .

10) Content and Intellectual Property

Enrollait IP

The Services, including software, design, and trademarks, are owned by Enrollait or its licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services in accordance with these Terms.

Tenant content

Course content and Tenant branding are owned by Tenants or their licensors. Tenants are responsible for their content, accuracy, legality, and obtaining necessary rights and permissions.

Feedback

If you provide suggestions or feedback, you grant us a perpetual, worldwide, royalty-free license to use it to improve our Services.

11) DMCA and IP Infringement

We respect intellectual property rights and expect users and Tenants to do the same. If you believe content on the Services infringes your copyright, you may submit a notice to support@enrollait.com .

Your notice should include
  • • Identification of the copyrighted work
  • • Identification of the allegedly infringing material and its location
  • • Your contact information
  • • A statement that you have a good-faith belief the use is not authorized
  • • A statement under penalty of perjury that the information is accurate and you are the copyright owner or authorized to act
  • • Your physical or electronic signature

We may remove or disable access to allegedly infringing material and, where appropriate, may terminate repeat infringers.

12) Third-Party Services

The Services may integrate with third-party systems (e.g., Moodle, Stripe, Brevo). Third-party services are provided under their own terms and privacy policies. We are not responsible for third-party services, including availability, security, or content.

13) Privacy

Our Privacy Policy explains how we collect and use personal information. You can review it at /privacy.

14) Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ENROLLAIT DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED.

15) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ENROLLAIT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ENROLLAIT’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100. (Some jurisdictions do not allow limitations; these may not apply to you.)

16) Indemnification

You agree to defend, indemnify, and hold harmless Enrollait and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including attorneys’ fees) arising out of or related to (a) your use of the Services, (b) your violation of these Terms, or (c) your violation of any third-party rights.

17) Termination

We may suspend or terminate your access to the Services at any time if we reasonably believe you violated these Terms, created risk for the Services, or engaged in fraud or abuse. You may stop using the Services at any time.

Provisions that by their nature should survive termination will survive, including IP, disclaimers, limitation of liability, indemnity, and dispute terms.

18) Dispute Resolution

Governing law

These Terms are governed by the laws of Florida, without regard to conflict-of-law principles.

Venue (courts)

Unless otherwise required by law, any dispute will be brought in state or federal courts located in Miami, Florida, and you consent to personal jurisdiction there.

Class action waiver

Where allowed, disputes must be brought in an individual capacity and not as a plaintiff or class member in any class or representative proceeding.

19) Miscellaneous

  • Entire agreement. These Terms and any referenced policies are the entire agreement between you and Enrollait regarding the Services.
  • Severability. If any provision is found unenforceable, the rest remains in effect.
  • Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale.
  • No waiver. Failure to enforce a provision is not a waiver.
  • Updates. We may update these Terms from time to time. Changes apply when posted with an updated “Last updated” date. Continued use after changes means you accept the updated Terms.
  • Notices. We may send notices electronically to the email associated with your account or by posting within the Services.

20) Contact